Reducing Email Spam

reducing email spamA client recently contacted me about the large amount of spam emails he’d been receiving through the contact form on his website. Sure enough, when I took a look at his email, he’d been receiving 30-40 every day. They were all ads for various designer purses or other products.

The site was using GoDaddy’s webformmailer script to handle emailing of the forms on the site. I found a php script that uses captcha and implemented it on both of the forms that the website uses. Next I renamed the webformmailer script. When I checked a few days later, spam was down to about one per day. I found that some spam was still being received from cached versions of the html pages that used the scripts. Next step was to submit a request through Google Webmaster Tools to remove the old version of the pages. The client is now reporting that little or no spam emails are being received.

I do recommend contact forms versus just putting your email address on your website since spambots will pick up your email address and bombard you with spam.

Another example of email scam

email scam and mail scamHere is another example of an email scam (I’ve also received very similar letters in the regular mail too). It looks very official and has a sense of urgency (failure to respond may result in the cancellation of this offer!). If you read carefully, you will discover that the letter is offering a new service, which is to let search engines know about your website. In all likelihood, you would send them the fees and never hear back again. It is not a renewal of your domain registration or hosting service. If you are ever unsure, you can always check with your hosting and domain companies or website maintainer. Know the dates of when your services expire.

By |January 7th, 2015|domain, email, hosting, scam, spam|Comments Off on Another example of email scam

Determining if an Email Message is Spam

spam emailsI encourage my clients to forward any suspicious-looking emails to me so I can check them out, especially when the email references hosting, domains, or email.

Yesterday a client forwarded one which read “We noticed your mail box which is running very slow and requires capacity increase for security reasons. For safety reasons we have temporary signed you out. Click here and Sign back in to increase storage limit and continue your usage.”

First thing to check is the ‘from’ email address. It should match the name of the company that it’s from. This particular email was from a very generic ‘noreply@mailstorage.com’. Next, hover your mouse over the links in the email – hover but Do Not Click. Clicking could result in a virus or malware being downloaded to your PC. The URL that is shown should match the company name. In this case, it was ‘motofan….’. Another clue is whether you regularly receive emails from that business or is this a one-time occurrence.

If the email fails any of the tests, delete it and continue on.

By |January 7th, 2015|domain, email, hosting, registration, spam|Comments Off on Determining if an Email Message is Spam